FAQs

Frequently asked questions

Q: Where are you based?

Home Street Home operates from a warehouse in Kilcullen. Viewings are by appointment, so please check our Contact Us & Opening Hours page before travelling.

Q: Can I visit the warehouse?

Yes, warehouse viewings are available by appointment. See the Contact Us & Opening Hours page for current location and booking details.

Q: Do you take in old furniture or buy 2nd hand furniture? 

A: No, we do not provide house clearance service or buy in 2nd hand furniture from the Public. . 

Q: Can you take away my old furniture? 

A: No, we sadly don’t have the space & resources to dispose of your old furniture. We recommend if it is in good condition to donate old furniture.

Q: Do you provide home delivery?

Yes, nationwide delivery is available in Ireland. The charge and timing depend on the item and destination, so please check the Delivery page or contact us before ordering if you need confirmation for a particular piece.

Q: How much is delivery?

Delivery charges vary with the item and destination. Please check the Delivery page or contact us for the current charge on the piece you are considering.

Q: How long will delivery take?

Delivery timing depends on the item and destination. Check the Delivery page for current information, or contact us before ordering if you need delivery by a particular date.

Q: Do you deliver outside Ireland?

Please contact us with the product and full destination address so we can confirm whether delivery is available and provide a current quote.

Q: Can I collect an online order?

Collection may be available by arrangement. Check the Contact Us & Opening Hours page and contact us before travelling so the order can be confirmed as ready.

Q: Can I put a deposit down on a piece of furniture?

A: We have partnered with Humm Payments. Purchases of between €80 - €499 can be secured completely interest-free, over a 6 month period through Humm .More can be found out about instalment rates & low cost purchase plans HERE.

Q: What if I want to return an item - Returns & Refunds? 

A: We understand - furnishing a home can be a daunting prospect & given the unique nature of our pieces, it can be hard to fully imagine how they will fit in your home setting. 

We want all our customers to be super happy with any piece selected from Home Street Homes range & to cherish it for years to come. 

If you have received a piece from Home Street Home that just does not work you fully entitled to return to us within 14 days. For More details   

Q: What type of wood are the tables?

A: We use a mixture of solid reclaimed woods only. Woods vary depending upon what reclaimed wood is available for that production batch. Woods vary from Mango,Teak, Neem,Sheesham, Sadalwood.  

Typically originally used in the construction of buildings etc & then salvaged & reclaimed for re-use in our productions. We would also use a lot of old reclaimed door panels, window frames etc. 

We also natural storm felled tree slabs locally in Ireland  - Spalted Beech, Sycamore, Ash, Oak & other native species, to make our own live edge tables in-house. 

All the products are solid wood through and through. No MDF or plywood in any production of the furniture.

Q: How do you care for and maintain the furniture?

A: We recommend using natural wax for ongoing care. Beeswax will keep the shine & richness of the wood. 

Q: Are you a 100% Sustainable ?

A: All Home Street Home Furniture pieces are made from 100% Reclaimed Woods & all of our craft supply partners use sustainable materials & methods only.

A 90% + majority of our offering are handmade crafted pieces - using simple handcrafting tools with low energy outputs. 

Whilst all of our range is sustainable materials & handcrafted methods, not all of our processes are.  So in truth, no, currently, as yet, we are not 100% Sustainable - though we are 100% striving to be. 

For us, giving people a better choice of furniture crafted from reclaimed woods & other upcycled materials, over mass produced furniture made from virgin woods, veneers, is a small, but important step in the right direction. 

As in our personal lives, there are many challenges & contradictions on the journey to being a truly 100 % environmentally friendly business.

Q: Do you provide bespoke design service?

A: We generally focus on our own designs & productions & do not offer a full on custom design service.

Contact us to discuss any specific requirements. 

 Q: Do you sell gift cards? 

A: Yes, you can buy online or instore.

 Q: What payment method do you accept?

A: In-store - Cash, Visa and Mastercard.